SUSAN HOY'S
B.E.E.F. IT UP

Belief Enthusiasm Educate Focus






THE SECRETS OF PRACTICE SUCCESS

By Susan Hoy

The road to staff empowerment is through this B.E.E.F. IT UP PROGRAM, "THE SECRETS OF PRACTICE SUCCESS". The purpose of this one day program is to create an awareness throughout the entire staff as to each staff member's responsibility in the overall success of the practice. A chiropractic team with the proper training, belief, attitude and focus will energize and give life to the practice. An energized practice is a happy, successful practice where patients can feel the impact of each and every staff member. Emphasis will be placed on creating the right environment, eliciting the right feelings, and additionally having the correct procedures in place, for a positive, caring and professional chiropractic practice. All staff members are encouraged to attend for ultimate results!

  PROGRAM OUTLINE:
  • Chiropractic in the 21st Century
  • Seven Concepts for Practice Success
  • B.E.E.F. Concepts (Belief, Enthusiasm, Educate, Focus)
  • Chiropractic Assistant Career
  • Chiropractic Assistant Responsibility
  • Energizing the office
  • Staff responsibility in the healing process
  • Understanding Feelings
  • Giving the "Great Patient Experience"
  • Problem Solving Workshop
  • Streamline, Simplify, Eliminate Frustrations & Have Fun
  • Professionalism/office etiquette
  • Telephone dynamics
  • Presentation is everything